Incidents reported on status page for Jamie https://status.heyjamie.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/dba9698cf8ed674daeab661f28719dc2.png https://status.heyjamie.ai/ en https://status.heyjamie.ai/incident/721692 Wed, 10 Sep 2025 09:25:00 -0000 https://status.heyjamie.ai/incident/721692#5dc10ff3e5bb08fc21c841d2111d92a17dc24200432776ebd7d9afd76a9434df Error rates have returned to normal. Anthropic has been restored as the default provider for all users. https://status.heyjamie.ai/incident/721692 Wed, 10 Sep 2025 08:26:00 -0000 https://status.heyjamie.ai/incident/721692#5740d0757fb943c034a6fb4380eff5524e35ada2b4c68c4ab56ba04b6f675bfb Anthropic has stated that the issue has been identified and a fix is being implemented. https://status.heyjamie.ai/incident/721692 Wed, 10 Sep 2025 07:38:00 -0000 https://status.heyjamie.ai/incident/721692#cd871eed7c8c8da363b4e445157fc7536fcb05fcd820009b6b321525d0aec8d3 We are observing elevated error rates from Anthropic’s API. Request processing remains unaffected as traffic has been switched to OpenAI. https://status.heyjamie.ai/incident/721251 Tue, 09 Sep 2025 16:27:00 -0000 https://status.heyjamie.ai/incident/721251#9ed6d717019c3db79ae2ade9b7c471774aca1cb1188b84484e02420cacde862c The fix has been successfully deployed. All error rates have returned to normal and all pending requests have been processed. Service has been fully restored and is operating as expected. We'll continue to monitor system performance to ensure stability. Thank you for your patience during this incident. Normal service has resumed. https://status.heyjamie.ai/incident/721251 Tue, 09 Sep 2025 16:27:00 -0000 https://status.heyjamie.ai/incident/721251#9ed6d717019c3db79ae2ade9b7c471774aca1cb1188b84484e02420cacde862c The fix has been successfully deployed. All error rates have returned to normal and all pending requests have been processed. Service has been fully restored and is operating as expected. We'll continue to monitor system performance to ensure stability. Thank you for your patience during this incident. Normal service has resumed. https://status.heyjamie.ai/incident/721251 Tue, 09 Sep 2025 16:22:00 -0000 https://status.heyjamie.ai/incident/721251#089e9dfa680c42047849dea720471b8ffeccc725454f5a8b913913700e928638 Our team has identified the root cause of the elevated error rates and is currently implementing a fix. We expect to provide another update within the next 15 minutes with confirmation of resolution. Thank you for your patience whilst we work to fully resolve this issue. https://status.heyjamie.ai/incident/721251 Tue, 09 Sep 2025 16:22:00 -0000 https://status.heyjamie.ai/incident/721251#089e9dfa680c42047849dea720471b8ffeccc725454f5a8b913913700e928638 Our team has identified the root cause of the elevated error rates and is currently implementing a fix. We expect to provide another update within the next 15 minutes with confirmation of resolution. Thank you for your patience whilst we work to fully resolve this issue. https://status.heyjamie.ai/incident/721251 Tue, 09 Sep 2025 16:20:00 -0000 https://status.heyjamie.ai/incident/721251#904c547c0905b0874eaf3a0c494eaf317a039edcdd2598eefbb4614c9d2d4f99 Error rates have returned to normal levels. Anthropic has been successfully restored as the default provider for all users across the platform. Our investigation into the elevated error rates within the request processing pipeline is ongoing. We can confirm that no data loss has occurred during this incident. We'll continue monitoring system performance closely and will provide further updates as our investigation progresses. https://status.heyjamie.ai/incident/721251 Tue, 09 Sep 2025 16:20:00 -0000 https://status.heyjamie.ai/incident/721251#904c547c0905b0874eaf3a0c494eaf317a039edcdd2598eefbb4614c9d2d4f99 Error rates have returned to normal levels. Anthropic has been successfully restored as the default provider for all users across the platform. Our investigation into the elevated error rates within the request processing pipeline is ongoing. We can confirm that no data loss has occurred during this incident. We'll continue monitoring system performance closely and will provide further updates as our investigation progresses. https://status.heyjamie.ai/incident/721251 Tue, 09 Sep 2025 16:16:00 -0000 https://status.heyjamie.ai/incident/721251#3991c392acdff84496e846dc01112fbfa4dd64fa2900a9af3d71df7fc55ffd90 We are observing elevated error rates from Anthropic’s API. Request processing remains unaffected as traffic has been switched to OpenAI. https://status.heyjamie.ai/incident/721251 Tue, 09 Sep 2025 16:16:00 -0000 https://status.heyjamie.ai/incident/721251#3991c392acdff84496e846dc01112fbfa4dd64fa2900a9af3d71df7fc55ffd90 We are observing elevated error rates from Anthropic’s API. Request processing remains unaffected as traffic has been switched to OpenAI.